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Ericsson Dialog 3146 manuály

Uživatelské manuály a uživatelské příručky pro Telefony Ericsson Dialog 3146.
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Ericsson Dialog 3146 Uživatelská příručka (772 strany)


Značka: Ericsson | Kategorie: Telefony | Velikost: 7.99 MB |

 

Tabulka s obsahem

ASB 150 02

1

1 INTRODUCTION

3

2 FACILITIES

3

3 GENERAL

4

4 TELEPHONE TYPES

5

4.10 Other Analogue Telephone

8

4.11 Telephones delivered in

9

4.12 ASB 150 01 telephones

11

5 ASB 150 02 - FEATURES

12

6 FUNCTIONALITY OF ASB 150 02

18

WITH / WITHOUT CONNECTED FECU

18

7 RELATION BETWEEN

23

FEATURES AND

23

RELEASES

23

7.2 Applications

24

7.3 Hardware

25

7.4 Terminals

25

8 FEATURE CODES

26

9 TONE MESSAGES

27

10 RING SIGNALS

27

11 LAMP MESSAGES

27

12 DISPLAY MESSAGES

28

13 SYSTEM PROGRAMMING

29

13.1 Prerequisites for system

30

14 INDIVIDUAL

33

10 JUL 14:40 +15˚

34

PHONE PROGRAMMING

34

15 COMMAND LIST

39

14 Trunk times

41

15 Trunk -> Call Meter

41

16 Transmission paramaters

41

17 Tie Line Trunk Signal

41

18 Preanalyze

41

19 ISDN-Link paramaters

42

20 System data

42

21 System times

43

22 Number analysis

43

23 Traffic group control

43

24 Define facility digits

43

25 Common short numbers

44

26 Tones

44

27 Transmission

44

28 Short no. open for tenant

44

30 Facility access

44

31 Facility name

45

32 Route members

45

33 Route conditions

45

81 Paging

52

82 Paging receiver

52

83 Reminder

52

84 Call Metering

52

85 Message group parameters

52

A-NUMBER TRANSFER

55

ABBREVIATED NUMBER

58

DIALLING

58

COMMON NUMBERS

58

Abbreviated number table

60

INDIVIDUAL NUMBERS

62

save

63

0123456789

63

ACCOUNT NUMBER

68

ACD-SYSTEM

70

ACD - INTRODUCTION

71

GLOSSARY

74

ACD-GROUP

76

ACD-GROUP GENERAL

77

TRUNK PROGRAMMING

78

TELEPHONE

79

DIRECTORY

79

COMMON DATA FOR ACD-GROUPS

79

ACD-QUEUEADMINISTRATION AND

82

OVERFLOW CRITERIAS

82

Dynamic ACD-queue length

83

99-07-15 G

84

105/155 34-ASB 150 02 Uen

84

ACD-GROUP NIGHT SWITCHING

86

ACD-VOICE ANSWER

88

Voice messages for ACD-queue

90

ACD-AGENT

92

ACD-AGENT GENERAL

93

ACTIVE/PASSIVE MARKING OF

96

AGENT TELEPHONE

96

ACD-AGENT IDENTITY (PIN)

98

ACD-AGENT INDIVIDUAL

99

GREETING

99

Equipment

100

ACD-AGENT LOGON PROCEDURE

101

Condition:

102

Exceptions:

102

Error cases:

103

Capacity

104

Limitation

104

Programming

104

ACD-CALL PRIORITY

105

ANSWERING INCOMING

106

ACD-CALLS

106

ACD-CLERICAL TIME

108

ACD-PAUSE

111

ACD-HELP

113

ACD-CALL CODES

115

Datum/Date Rev

116

INVALID CALLCODE

117

0=01 1=02 2=00 3=00

117

INVALID CALLCODE

117

ACD-NIGHT SWITCHING

120

ACD-SUPERVISOR

122

ACD-SUPERVISOR GENERAL

123

ACD SILENT INTRUSION

125

ACD STATISTICS

128

ACD APPLICATIONS

133

CALL CENTRE SUPERVISOR

134

Standard Edition

134

Real-time statistics

135

Report Generation

136

Limitations

138

Basic Edition (V1.x)

140

FEATURE COMPARISON OF

143

CCS Standard with CCS Basic

143

99-07-15 E

145

108/155 34-ASB 150 02 Uen

145

FACILITY DESCRIPTION

145

CALL CENTRE ASSISTANT (CCA)

147

Operation

148

Description of components:

149

CCA Configuration Tool

152

ALARM FUNCTION

154

ANALOGUE TELEPHONE

159

ANSWER POSITION(S)

165

FOR TRUNKS

165

AUTHORISATION CODE

168

AUTOMATED ATTENDANT

171

10 Jul 14:40 +15˚

172

10 Jul 14:40 +15˚

172

Top level xxxx S

172

OPERATOR

173

Example 1

173

AUTOMATIC CALLBACK

178

BUSY/FREE EXTENSION

178

TRUNK/ROUTE

181

BACKGROUND MUSIC

183

BYPASS CALL DIVERSION

187

AND FOLLOW ME

187

CALL INFORMATION LOGGING

189

(CIL) FUNCTION

189

CALL METERING

197

OPERATION

198

Menu keys

199

Display of own costs

199

Reset of counters

201

System check

203

CAPACITY

204

LIMITATIONS

206

PROGRAMMING

206

Type of call metering

207

Call metering

208

Facility access COS

210

COS for individual extensions

211

Summary of COS

212

Settings of the port

213

Settings for printout format

213

EQUIPMENT

214

CALL PICK-UP

215

EXTENSION GROUP

218

INDIVIDUAL

220

CALL WAITING INDICATION

222

CAMP ON - INCOMING

224

EXTERNAL TRAFFIC

224

CAMP ON - INQUIRY

225

CAMP ON - INTERNAL CALLS

227

CATEGORISATION

229

CLOCK AND DIARY

235

COMMON BELL

237

COMPUTER TELEPHONY

239

INTEGRATION (CTI)

239

BusinessLink - General

240

BusinessLink for Novell

241

BusinessLink for Windows NT

249

Version1.1

249

System Telephone

253

CTI GROUPS

255

CONFERENCE

259

CONNECTION STATE

262

Configuration Manager

264

Capacity / Limitations

265

DDI NUMBER TRANSLATION

266

DELAYED AUTOMATIC

268

DESKTOP MANAGER

270

DIRECT INDIALLING (DID)

274

DIRECTORY NUMBERS

276

Display number series:

277

WITH PASSWORD CONTROL

280

The dialled

284

DIVERSION DIRECT

289

BASIC Telephones

291

Analogue Telephones

291

DIVERSION ON BUSY

296

DIVERSION ON NO REPLY

299

DOORPHONE

304

DTMF TONES

307

EXTERNAL LINE KEY

309

FAULT INDICATION

313

FAX EXTENSION

314

FICTIVE NUMBER

316

FOLLOW ME

318

GROUP (PBX)-HUNTING

322

Parallel distribution

323

HOT LINE

327

HOTEL FACILITIES

329

HOTEL GENERAL

330

GUEST-ROOM FACILITIES

331

Date Rev

336

Document no.Prepared

336

Subject responsible

336

BLOCKING ROOM-TO-ROOM

338

DIALLING AND DID

338

MESSAGE FACILITY

342

RECEPTION EXTENSION

344

ROOM STATUS

349

SERVICE EXTENSION

351

WAKE-UP FACILITY

353

IMMEDIATE ANSWER

360

INCOMING CALLS

362

VIA LINE 1 OR LINE 2

362

(=default value):

363

INCOMING EXTERNAL CALLS

366

INFORMATION

369

EXECUTIVE Telephone and

371

Operator Console

371

Definition

380

INTEGRATED CORDLESS

382

Commands via RASC

386

Distributor Menu

392

System Manager Menu

403

Receptionist Menu

408

INTERCOM

413

INTRUSION

417

ISDN FACILITIES

420

ISDN GENERAL

421

ISDN BASIC ACCESS

422

ISDN PRIMARY RATE ACCESS

422

ISDN S-INTERFACE

432

ISDN CALLER LIST

438

Standard Telephone

440

Error messages

441

SUPPLEMENTARY SERVICE

443

DIRECT DIALLING IN ( DDI )

443

ADVICE OF CHARGE ( AOC )

445

CALLINGLINEIDENTIFICATION

447

PRESENTATION (CLIP)

447

CAPACITY/LIMITATION

448

RESTRICTION (CLIR)

449

CONNECTED LINE

452

IDENTIFICATION

452

PRESENTATION ( COLP )

452

IDENTIFICATION RESTRICTION

455

MALICOUS CALL

458

IDENTIFICATION (MCID)

458

CAPACITY / LIMITATION

459

MULTIPLE SUBSCRIBER

461

NUMBER (MSN)

461

SUBADDRESSING (SUB)

463

KEY SYSTEM FUNCTION

464

Example:

465

LAST EXTERNAL NUMBER

468

LEAST COST ROUTING

469

DEFINITION

470

Authority Analysis

473

Number Analysis

473

Attention!

474

Carrier Analysis

475

Cost Analysis

476

In other words

477

General Call Cost Profile

478

Summary:

479

Pulse Cost Level Table

479

Duration Cost Level Table

479

Carrier Selection

481

Number Arrangement [8415]

482

Least Cost Routing Options

483

Extension Parameters

486

System Data

486

Directory Numbers

487

Carrier Definition Menu

487

LOUDSPEAKER PAGING

489

MAILBOX SYSTEM

493

STANDARD Telephone

498

ANALOGUE Telephone

498

* with limitations

499

99-08-17

504

340/155 34-ASB 150 02 Uen

504

Common mailbox

509

Individual mailbox

511

Voice message prompts

515

Digit prompts

519

Time restrictions

521

Functions for VMU-HD boards

523

MESSAGE SYSTEM

525

To control sent messages

528

MUSIC-ON-HOLD

536

NAME SELECTION

540

NATIONAL SPECIFIC

542

FUNCTIONS

542

SPAIN - IBERCOM INDICATOR

543

CROATIA

545

ADAPTATION OF THE CN

545

NUMBERING PLAN

545

POLAND - TEST CALL

549

NETWORKING

550

BASED ON

550

ANALOGUE TIELINES

550

TRAFFIC OPTIONS

551

Trunk answering position

561

NETWORKING

564

VPN SERVICE FROM PSTN

564

BASED ON DIGITALES LINES

567

Standards

571

System feature

577

VPN functionality

580

Alternative routing

580

System feature - Basic call

583

Supplementary service

584

Transfer, call extending

589

External call diversion

589

User-to-User Signalling

590

Local operator

597

Centralised Operator

597

Proprietary service

598

Message waiting indication

600

(see command 2084)

602

NIGHT SERVICE

626

Operator

629

Operator’s Console

630

˚^ Indicates temperature and

633

Attendance

634

Incoming calls

635

Outgoing calls (general)

636

During calls

640

Call ordering

642

Diversion

643

Information

643

Messages

643

Mailbox system

644

Abbreviated numbers

644

Call Metering

645

Group facilities

646

Other facilities

646

Headset functionality

648

System programming

651

PC Operator Version 1.x

656

Capacity / Limitation

659

Operator Suite 3.4

661

OUTGOING EXTERNAL CALLS

667

OUTGOING CALLS VIA LINE 1

670

LINE 2 OR INQUIRY-KEY

670

From analogue telephone

673

To assign paging possibility

675

FOR COMMON ACCESS

678

PARKING - INDIVIDUAL

681

PRIVATE TRUNK LINE

683

PROGRAMMABLE AND FIXED

685

Capacity/Limitations

694

REFER BACK

695

REGISTER RECALL IN PSTN

696

REMINDER SERVICE

698

RING AND

702

TONE SIGNALS

702

ROUTE SELECTION

704

SAVED EXTERNAL NUMBER

707

SECRETARY FUNCTION

709

SUBSYSTEM

714

SUPERVISION

716

SYSTEM PROGRAMMING

719

TANDEM CONFIGURATION

721

MASTER SLAVE LOGOUT LOGON

722

TELEPHONE DIRECTORY

731

EXECUTIVE Telephone

732

OPERATOR’s Console

732

TENANT FUNCTION

737

TRAFFIC GROUP MATRIX

742

TRANSFER

744

TRUNK CALL DISCRIMINATION

747

1001-1008 Trunk categories:

752

Night service:

753

Outgoing traffic

753

Register signalling

754

Monitoring times

755

All incoming traffic

756

Direct indialling

757

1009 - 1017 Diversions

757

1411 - 1413 Time monitoring

758

VOICE MAILBOX, EXTERNAL

760

VOICE MESSAGE

764

VOICE MESSAGE BEFORE

770

ANSWERING

770




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